Privacy Policy

Wivanta Africa (“Wivanta”, “we”, “us”) is operated by Wynerz Talent Brand Management Limited, a company registered in Nigeria (RC 1700233), of 4 Adeboye Solanke, Allen Avenue, Ikeja, Lagos, Nigeria. We are the data controller for the personal information described in this policy.

For anything about your personal information, email [email protected] or [email protected].

You give us:

• Account details: your name, email address, phone number and password (the password is stored only in scrambled, one-way form). We use your phone number only to contact you about your account and your enquiries. If you sign in with Google, we receive your name, email address and a Google account number.
• Business details: your business name, industry, location, website and social pages, who your customers are, sales and marketing figures, the channels you use and your goals.
• Talent enquiries: the talent you ask about, dates, your description, the phone number and email you give for the enquiry, and any brief you upload.
• Messages you send us, and details of your team members if you invite them.

Created when you use Wivanta:

• Payments: amounts, dates, references and whether they succeeded. Paystack handles your card or bank details; we never see or store them.
• Your results: health scores, budget plans, reports, saved leads and campaigns.
• Technical information: your IP address, browser and device, and logs of requests, kept to run and secure the service.
• Usage analytics, only if you agree: which pages you visit and which steps you complete, linked to an internal account number. Never your name, email, what you type or payment details.

From public sources: to prepare market, competitor and creator information, we look at publicly available websites and social media pages. We don't buy personal data from data brokers.

• To provide Wivanta to you (your account, results, plan, payments and enquiries). Legal basis: our contract with you.
• To send you emails you need, such as verification, password resets, receipts, renewal notices and replies to enquiries. Legal basis: our contract with you.
• To send tips and offers, only if you ticked the box to receive them. Legal basis: your consent, which you can withdraw at any time from the link in each email.
• To understand how Wivanta is used and improve it. Legal basis: your consent (the analytics notice).
• To keep Wivanta secure, prevent fraud and misuse, and fix errors. Legal basis: our legitimate interest in a safe, working service.
• To keep financial records and meet tax, accounting and other legal duties. Legal basis: legal obligation.

Some paid features, such as full reports and creator searches, are prepared with the help of automated analysis using the business information you give us and public sources. Results are guidance only, show where they came from where possible, and should be checked before you rely on them. We don't make decisions about you that have legal or similarly significant effects purely by automated means.

The free plan uses fixed rules only; nothing you enter on it is sent for automated analysis.

We use trusted service providers to run Wivanta. They receive only the personal information they need, use it only on our instructions, and are bound by contract to protect it. They provide:

• payment processing (Paystack), which handles your card and bank details so we never see them;
• hosting, storage and backups for our website, servers and database;
• email delivery, for account, receipt and reminder emails;
• website delivery and security, to keep the site fast and protect it from attacks;
• sign-in with Google, if you choose it;
• usage analytics, only if you agree;
• error monitoring, with personal details removed first;
• automated analysis that helps prepare paid reports and creator searches (not used on the free plan).

We never sell personal information. We may also share it when the law requires, to protect our users or the service, or as part of a sale or reorganisation of our business, in which case the new owner must protect it the same way.

Some of our service providers, including our hosting providers, store or process information outside Nigeria, mainly in the United States and the European Union. When information leaves Nigeria, we rely on the safeguards the NDPA allows, such as contract terms that require the provider to protect it to a standard equivalent to Nigerian law.

• Your account and business information: while your account is open. If you close it, we delete or anonymise it within 90 days, except what we must keep below.
• Payment and financial records: 6 years, as Nigerian tax and accounting law requires.
• Talent enquiries and uploaded briefs: while your account is open, then deleted with it.
• Usage analytics: up to 12 months.
• Error reports and security logs: up to 90 days.
• Backups: up to 12 months, after which they're deleted in rotation.

Under the NDPA you can ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct anything that's wrong or incomplete;
• delete it, where there's no reason for us to keep it;
• limit how we use it, or object to a use based on our legitimate interests;
• send it to you or another service in a usable format;
• withdraw a consent you gave, at any time, without affecting what we did before.

Email [email protected] from your registered address. We may need to confirm it's you, and we reply within 30 days. If you're unhappy with our answer, you can complain to the Nigeria Data Protection Commission (NDPC).

We use a few essential cookies to keep you signed in, and usage analytics only if you agree. The full list is in our Cookie Policy.

Change your analytics choice

We use encryption in transit (HTTPS), scrambled passwords, access only for staff who need it, regular security testing, monitoring and encrypted backups. No online service can be perfectly secure. If a breach puts your rights at risk, we'll tell the NDPC within 72 hours and tell you without undue delay, as the law requires.

Wivanta is for people aged 18 and over who use it for business. We don't knowingly collect information from anyone under 18; if you think we have, email us and we'll delete it.